Frequently Asked Questions
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There are NO Sledding, tubing, or snow-play areas at the ski resort. Mt. Rose is strictly a skiing and snowboarding resort. The closest sledding area is located at “Tahoe Meadows” just over the highway summit from the ski resort (3 miles south of Mt. Rose). Look for the vehicles parked on the side of the road. This is simply an open field where you can bring your snow toys.
For more information visit https://skirose.com/mountain-information/
For current road conditions please visit nvroads.com or call 511 (in Nevada) for updates.
Refer to State Route 431, aka the Mt. Rose Hwy
For reference, Mt. Rose – Ski Tahoe is 14 Miles south of I-580 in Reno or 11 miles North of Incline Village, NV
(FYI – Rental cars with 4-wheel drive do not require chains on SR 431)
“Walkup” lift tickets are available at the resort, but it’s recommended to make your purchases online prior to arrival for the best deal and fastest service.
Season passholders never require reservations. They may come any day their pass is valid.
For lessons (or lesson packages), advance reservations are recommended especially on weekends and holidays. Some products like kids lessons and private lessons have limited capacities and are subject to sellout. To ensure you can enjoy these services – online advanced reservations are encouraged.
You may request a refund for an unused ticket by filling out the reservation refund form. Please request a REFUND in the notes. Then to rebook, simply buy a new lesson at a later date. We will process refunds as soon as possible and it will be applied to the card used for purchased or indicated on the request. Please allow 5-10 days for processing.
Mt. Rose does not rent clothing.
Equipment rentals include the following: Ski Package = skis, boots, and poles. Snowboard package = boots and a snowboard. Helmets may be rented at the mountain. All other clothing must be provided by the guest. Please visit the What to Wear page for recommended clothing and gear.
We highly recommend wearing waterproof clothing, gloves, and eye protection (sunglasses or goggles). We sell these items in our 431 Sports store located in the Main Lodge on the first floor.
Helmets are recommended, but not required. We offer helmet rentals onsite at our equipment rental center located at the main lodge on the lower level. Helmets may also be purchased at 431 Sports in the main lodge.
A valid lift ticket or season pass and equipment is required to access all of our lifts including the Magic surface lift. We do not have any free lifts or public areas at the resort for snow play, sledding, or hiking.
Our First Time package and Kids Lessons package include access to all Beginner Lifts (Magic/ Wizard/ Galena.) There is not a MAGIC ONLY ticket product.
Tyke tickets can be purchased at the resort. It is $20 for the day or $50 for a Tyke Season Pass. Parents themselves must be a season passholder to purchase a Tyke Season Pass.
If you are unable to make your lesson, please fill out the reservation refund form below. Please request a REFUND in the notes. Then to rebook, simply buy a new lesson at a later date. We ask that you do this 24-hours prior to lesson time in order to free up space in those lessons. If there is an unforeseen event prohibiting your travel on the same day, please contact Guest Services by calling 775-849-0704, ext. 215 to let them know that you will not be able to make it to the lesson.
Watch their progress! Our lessons are conveniently located near the main lodge which allows for viewing access for most beginner lessons on the snow or from our viewing deck.
At this time we only offer private lessons for children ages 4 and above, and group lessons for children ages 6 and up.
Only if the resort is closed during one of the days that the program was scheduled to operate. Make-up programs are not available if a participant is unable to attend a session for personal reasons.
We do not offer discounts or make-up days if you can’t make your lesson.
Lessons and Multi-week Programs are sold on a first-come, first-served basis and we do not offer a waiting list. If there are any cancelations, the vacancy is added to the totals on the website to allow for purchase.
You will continue to use your current season pass for the next year. We will NOT be sending you a new pass when you renew. If you lose your current season pass, replacements are available at Guest Services in the main lodge.
Pass holders 15 years and younger should have a new pass photo taken each season. For those 16 years and up, you will continue to use your current season pass for next year. We will NOT be sending you a new pass. If you lose your current season pass, replacements are available at Guest Services in the Main Lodge.
To get a Tyke Pass, your child must be 5 years old by Dec 31 of the current season. If they will turn six before Dec 31, then they will be six for the majority of the season and must purchase a Child Season Pass. Tyke Pass holders must have a parent, guardian, or grandparent with a current season pass.
YES! Two discounted Bring-A-Friend (Buddy) tickets are automatically loaded onto season passes (does not apply to MY Passes). Tickets are age-specific (a child season pass will include 2 child lift tickets – ages 6-15). Buddy ticket rates are dynamic and discounts will vary at different times of the season. Mt. Rose may offer special deals to season pass holders at various times throughout the season. *Tyke passes do NOT include Bring-A-Friend Tickets.
Season pass sales are final. Special case scenarios do arise and we will address those on a case-by-case basis. Medical issues and relocation concerns can be handled through our Guest Services Office: firstname.lastname@example.org
Mt. Rose does not offer a specific season pass UTILIZATION refund policy. Typically we operate between early November and late April providing adequate opportunity fur guests to utilize their season pass. Passes are not “rolled over” to the following season because of low use.