Once you click on the buy now button and it displays the tickets how do you know what ticket type to buy?
Ticket types are broken down into age categories, Adult- 18-64 Teen- 13-17 Child 6-12. You will select the one that is the age of the guest on the date of their visit.

What should I do if I need to change the date of my reservation / day I plan to ski?
You may change your reservation date on this page: Change My Reservation Date

If I purchase a date specific ticket and I can’t use it can I apply the dollar amount to another ticket for a different day? Or may I get a refund?
The paid amount can be applied to another ticket or lesson. If the guest is undecided on day or use, the funds can be placed on an elevation card to be used at a later date.

Can I use an Elevation Card to purchase lift tickets?
Yes, Elevation Cards can be used to purchase lift tickets, lessons, food, beverages, and retail; it’s a pre-paid Mt Rose credit card.

Can I purchase tickets for friends and family? And if I do whose name is the ticket under the purchaser or the guest?
One person can make the purchase for multiple visitors. Each ticket needs to be assigned to the person using that ticket. I.E. for a First Time Package the person using the ticket will have their name, age, height and weight filled in.

What if the mountain is closed due to poor weather can I use my ticket the next day or another day without being charged any additional amount? Do I need to print my ticket?
In the event that the mountain is closed every accommodation will be made for the ticket to be switched and the paid value applied. It is preferred that tickets are printed but it is not necessary. The confirmation email with the bar code can be shown at any ticket window or ski school counter.

Where can I redeem my lift ticket once I arrive at the resort?
Any ticket window at the Main Lodge or Winters Creek Lodge. Package Tickets that include rentals and lessons should be redeemed at the main lodge (lower level Rental and Ski School Area)

If I can’t use my ticket may I give it to someone else to use?
No – Lift Tickets are specific to the guest. If you cannot make the day you purchased, we’ll work with you to provide other options.